Refund policy

Return Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return it for an exchange or store credit within 30 days of the original purchase date. Please review the following guidelines..

Return Shipping & Fees

  • Flat Rate Return Shipping: Customer responsible for return shipping.
  • Final Sale Items: Not applicable – all eligible items can be returned.

Return Eligibility

To qualify for a return, your item must be in their original condition and meet all of the following requirements:

  • Unworn, unwashed, and free of any damage, including deodorant marks, makeup, or other stains.
  • With all original tags still attached.
  • In their original packaging (e.g., shoe boxes), where applicable.
  • Accompanied by a receipt or proof of purchase.

 

How to Initiate a Return

  1. Contact Us: Email fortygirlboutique@gmail.com to request a return.
  2. Wait for Approval: Returns must be approved before sending the item back. Items sent without prior approval will not be accepted.
  3. Return Address: Once approved, we will provide instructions on where to send your package.

For any return-related inquiries, feel free to email us at fortygirlboutique@gmail.com.

Return Shipping Fees

  • Customer Responsibility: Customers are responsible for return shipping costs.
  • Prepaid Label Option: We can provide a prepaid return shipping label, and the shipping cost will be deducted from your refund.
  • Original Shipping Fees: Non-refundable.

Damaged or Incorrect Items

Please inspect your order upon arrival and contact us immediately if:

  • The item is defective or damaged.
  • You received the wrong item.

We will evaluate the issue and work to resolve it promptly.

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (food, flowers, plants)
  • Custom products (special orders, personalized items)
  • Personal care items (beauty products)
  • Hazardous materials, flammable liquids, or gases
  • Swimwear and undergarments (non-returnable and non-refundable)
  • Lingerie, hosiery, and bodysuits.
  • Earrings and other pierced jewelry.
  • Sale or clearance items or gift cards (final sale)

For questions about specific items, please contact us.  fortygirlboutique@gmail.com

Refunds and Exchanges:
  • Store credit: For all eligible returns, we will issue a store credit for the item's purchase price. Store credit does not expire and can be used on any future purchase.
  • Exchanges: If you would like to exchange an item for a different size or color, please indicate this when you contact us. Exchanges are based on inventory availability. 

    To exchange an item, return the original item first. Once your return is accepted, place a new order for the item you want.

  • Processing time: Please allow up to 7 business days for us to process your return once it is received. You will be notified via email when your store credit is available or your exchange has been shipped.

If you have not received your refund within 15 business days of approval, please contact us at fortygirlboutique@gmail.com.